PhoneHerald is a broadcast dialer with Interactive Voice Response (IVR) capability for businesses and institutions seeking Automatic GROUP dialing, personalized message Delivery and response collection.
With PhoneHerald you can give your Mac the job of reaching or notifying patients, parents, customers and staff members - freeing people for more productive work.
PhoneHerald's amazing features include sophisticated text-to-speech personalization, powerful data import facilities, flexible calling schedules, live forwarding of calls to support staff, a message builder that merges audio from different sources for interactive calls, plus call-generated to-do lists and email alerts.
Powerful Automated Dialing
At its core, PhoneHerald is a powerful automated dialing system. It manages the process of making calls from start to finish, repeating calls if there's no answer, trying different numbers to reach a person, and keeping searchable, databased records of all activity.
Call Scheduling Convenience
PhoneHerald can call a group of people, but that's only the beginning! PhoneHerald can also schedule calls in the future — as far out as a year or more — on a call-by-call basis. Set a daily Monday-to-Sunday schedule to avoid calling people at inappropriate times!
Flexible Calling Options
PhoneHerald calls multiple phone numbers, and can be set up to call in different ways - for example, call each person on your list in the order specified or randomized so the same person does not have to respond every time. PhoneHerald can also stop calling when one person from the called group responds - for instance when you want to Get a field service rep among a group of reps to attend to a customer.
High-Quality Text-to-Speech
PhoneHerald's text-to-speech capability generates smooth and natural sounding voices, providing high intelligibility and naturalness to end-users through sophisticated unit selection and concatenation techniques.
